These pictures were posted on twitter by someone I follow - I won't mention his name. They are cockpit components for a Forge World Marauder Bomber and this is what Forge World sent him.
This model is £190. By any standards it is a premium product and yet Forge World were of the opinion that components so warpt as to be unusable were acceptable to be sent to a customer. And this is not a one-off. I have experienced similar issues with Forge World.
Now this customer was an experienced modeller so was able to fix them using boiling water but why the hell should he? Warping like this happens because the resin is removed from the mold before it is properly hardened. They do this to increase productivity and hence raise profit margins on fixed capital equipment and labour costs.
Games Workshop should in my opinion show a little more espect for their customers. We are not a captive cash cow to be milked.
Or are we?