*grin* As you might notice by the sparcity of the text under 'Best Company' above, we're not big fans of blowing our own trumpets too often but in this case as it's me typing and not Sally, so I get to blow all the trumpets I like!
Hasslefree passed it's 10th birthday a few days ago and every single one of those years the company has been run in the way that Sal set it up, even when she was ill or taking a break, the company continued to perform in the way it does because of the way Sal put things in place.
For ten years Sal has struggled with juggling a growing business, a growing family and a chronic illness. She has never shied away from helping others in (and out of) the industry wherever possible: Advice for fellow industry people; free miniatures and support for small/local events; free minis for numerous charities; offering Kev's sculpting time for charity events.
On top of that the business is run with a personal touch, every one of our regular customers has exchanged messages with Sal via email or the Forum of Doom or Facebook. On the few occassions mistakes are made you don't get a form email or silence, you get a real person saying 'Sorry, we screwed up, this is what I'm going to do to fix it'. Every order has a handwritten note so that you know a real person did something, every order has candy because Sal liked the idea that when you open a parcel from us you smile.
This year's goodie bags had 'miscasts' in, minis that didn't pass our quality control. 5 different people messaged me to say that they thought we'd made some kind of mistake, the mini in the miscast bag was better than minis they get from someone else.
All of the above is Sally. 'Her' idea to help other companies who are where Hasslefree was years ago, 'her' quality control standards to show that smaller companies can produce the best too, free minis out of 'her' pocket to give back to the community who gives to us and 'her' insistence that people much prefer to deal with a real person than a faceless moniker. These are the cornerstones of our company.
And as an aside, while she isn't exactly retiring she is taking more of a backseat and a break from now on, so this is perfect timing in my opinion :)
So yeah, vote for Sal.
(Preferably before she notices I wrote all this and slaps me for embarrassing her).
Arty.